Privacy Policy
Last updated: October 24, 2025
This Privacy Policy describes how Avaway ("we", "our", or "the App") collects, uses, and protects your personal information when you use our ride-hailing services.
We are committed to protecting your privacy and handling your personal data responsibly and transparently.
We collect various types of information to operate effectively and provide you with the best possible experience.
Full name
Phone number
Email address
Profile photo (if provided)
Vehicle details and driver’s license (for drivers only)
We collect your real-time location to determine your pickup and drop-off points accurately.
You can disable location sharing from your device settings; however, this may affect the app’s functionality.
Device type and operating system
IP address
App identifiers
Network and performance data
Trip history, including time, date, distance, and fare
Payment details (excluding full card information)
Notes or special instructions (if any)
We use your information for purposes such as:
Connecting riders and drivers to provide transportation services
Managing your rides and payments
Improving app functionality and user experience
Providing customer support and responding to inquiries
Sending trip updates, notifications, and promotional messages (with your consent)
Ensuring safety, preventing fraud, and complying with legal obligations
We may share your information only in the following cases:
With drivers or riders: To provide essential ride details.
With service providers: Such as payment processors, mapping, and analytics services.
For legal reasons: When required by law, regulation, or a valid governmental request.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We implement strong security measures and encryption technologies to protect your information against unauthorized access, alteration, or disclosure.
However, no method of data transmission over the Internet is completely secure, and we cannot guarantee absolute security.
You have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data (where legally applicable)
Withdraw consent for data processing at any time
To exercise these rights, please contact us at the email provided below.
We retain your personal data for as long as your account is active or as needed to provide our services and comply with legal obligations.
Avaway is not intended for children under 18 years of age.
We do not knowingly collect data from minors. If we discover that we have unintentionally collected information from a minor, we will delete it immediately.
We may update this Privacy Policy from time to time.
Any major changes will be communicated through the app or via email.
The “Last Updated” date at the top indicates when this policy was last revised.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
📞 Phone: +964 750 793 3632
📧 Email: easysearchgroup@gmail.com
📱 App Name: Avaway
